TECLIS Privacy Policy
Last updated: 4 November 2026
1. Who We Are
TECLIS INSTRUMENTS, operating under the commercial name TECLIS Scientific, is a French company specializing in scientific instruments and services for the characterization of surfaces, interfaces, emulsions and foams.
Registered office:
22 chemin des Prés Secs
69380 Civrieux-d’Azergues
France
TECLIS INSTRUMENTS is registered with the Lyon Trade and Companies Register under number 841 321 342.
For the purposes of applicable data protection legislation, including Regulation (EU) 2016/679 (“GDPR”), TECLIS INSTRUMENTS acts as the data controller for the personal data described in this Privacy Policy.
For any privacy-related request, you may contact:
2. Scope of This Policy
This Privacy Policy explains how TECLIS collects, uses, stores and protects personal data relating to:
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visitors to www.teclis-scientific.com;
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customers and potential customers;
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distributors and business partners;
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persons requesting product information, brochures, quotations or technical support;
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newsletter subscribers, where applicable;
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persons communicating with TECLIS by email, telephone, contact form, trade show or other professional channels.
3. Personal Data We May Collect
Depending on your interaction with TECLIS, we may collect:
Identification and professional information
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name;
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company or organization;
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position or professional function;
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country.
Contact information
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professional email address;
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telephone number;
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postal address where relevant.
Enquiry and commercial information
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information submitted through our contact forms;
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products or services in which you are interested;
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quotations and commercial correspondence;
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customer or prospect history;
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information necessary to provide technical or application support.
Website and technical information
Depending on your cookie preferences and the technologies used on the Website, we may collect technical information such as:
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IP address;
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browser and device information;
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pages visited;
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date and time of access;
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referring page;
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navigation and usage information.
TECLIS applies the principle of data minimization and seeks to collect only the information reasonably necessary for the relevant purpose.
4. Why We Process Personal Data
TECLIS processes personal data for the following purposes and legal bases.
Responding to enquiries, quotation requests and project discussions
We use your information to respond to requests for:
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product information;
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brochures;
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quotations;
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technical information;
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application advice;
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project discussions;
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demonstrations;
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distributor contacts.
Legal basis: taking steps at your request prior to entering into a contract and, where appropriate, TECLIS’ legitimate interest in responding to professional enquiries.
Managing customer relationships and contracts
We process information necessary to:
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prepare and manage orders;
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supply products and services;
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provide installation, training and technical support;
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manage customer relationships;
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administer contractual and after-sales obligations.
Legal basis: performance of a contract and compliance with legal obligations.
Business-to-business communications
Where permitted by applicable law, TECLIS may use professional contact information to communicate with customers and professional prospects about products, services, applications or events relevant to their professional activities.
Legal basis: TECLIS’ legitimate interest in developing and maintaining professional business relationships, where permitted by law.
Recipients may object to these communications at any time, free of charge.
Where consent is legally required, TECLIS will request consent before sending marketing communications.
Newsletter or marketing subscriptions
Where a person expressly subscribes to a newsletter or other marketing communication requiring consent, TECLIS processes the relevant contact information on the basis of that consent.
Consent may be withdrawn at any time.
Website operation, security and improvement
TECLIS may process technical information to:
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operate and secure the Website;
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prevent misuse or unauthorized access;
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diagnose technical problems;
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measure Website performance;
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understand how visitors use the Website;
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improve Website content and usability.
The applicable legal basis depends on the relevant technology and purpose and may include TECLIS’ legitimate interests or user consent where consent is legally required.
5. Contact Form
When you submit a contact form on the Website, TECLIS may collect:
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company name;
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name;
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email address;
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telephone number, if provided;
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your message;
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confirmation that you have been provided with the applicable privacy information.
Mandatory fields are identified on the form.
The information is used primarily to respond to your enquiry and manage any subsequent professional or commercial relationship.
Submitting a contact request does not, by itself, constitute consent to receive unrelated marketing communications where consent would otherwise be required by law.
6. Recipients of Personal Data
Access to personal data is limited to persons and organizations that need it for the purposes described in this Privacy Policy.
These may include:
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authorized TECLIS employees;
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TECLIS service and application specialists;
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TECLIS distributors or local commercial partners where their involvement is necessary to respond to a request;
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IT, hosting and software providers;
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professional advisers such as accountants, auditors or legal advisers;
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public authorities where disclosure is required by law.
Service providers processing personal data on behalf of TECLIS are required to provide appropriate confidentiality and data protection safeguards.
TECLIS does not sell personal data.
7. Wix and Website Hosting
The Website uses services supplied by Wix.com.
Wix may process personal data relating to visitors of the Website on behalf of TECLIS as a data processor.
Depending on the services used, personal data may be processed or stored in the European Union, Israel, the United States or other locations used by Wix and its authorized subprocessors.
Where personal data are transferred outside the European Economic Area to a country that is not covered by an adequacy decision, appropriate safeguards are used where required, including approved contractual transfer mechanisms such as the European Commission’s Standard Contractual Clauses.
8. International Distributors and Partners
TECLIS operates internationally and works with distributors and commercial partners in a number of countries.
Where necessary to handle your enquiry, TECLIS may refer your request to the relevant local distributor or partner.
Where such a transfer involves personal data being sent outside the European Economic Area, TECLIS will apply an appropriate legal transfer mechanism where required by applicable data protection law.
9. Data Retention
TECLIS retains personal data only for as long as reasonably necessary for the relevant purpose and applicable legal obligations.
In particular:
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data relating to a prospect who has not become a customer may generally be retained for up to three years from collection or from the latest contact initiated by the prospect;
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customer relationship data may be retained for the duration of the commercial relationship and for an appropriate period afterwards where necessary for commercial follow-up, contractual claims or legal obligations;
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data required for accounting, tax or other legal purposes are retained for the statutory retention periods applicable to those records;
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data processed on the basis of consent may be retained until consent is withdrawn, subject to any lawful retention requirement;
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information relating to an objection to marketing may be retained as necessary to ensure that the objection continues to be respected.
Different retention periods may apply where required by law or necessary for the establishment, exercise or defence of legal claims.
10. Cookies and Other Tracking Technologies
The Website may use cookies and similar technologies.
Some cookies are technically necessary for the operation, security or functionality of the Website.
Other cookies or tracking technologies, including analytics, advertising or similar non-essential technologies, are used only in accordance with applicable consent requirements.
Where consent is required, visitors can accept or refuse the relevant categories through the Website’s cookie consent mechanism.
Visitors may subsequently modify their choices using the cookie settings available on the Website.
For more information about the technologies currently used on the Website, please refer to the Website’s cookie banner or cookie settings panel.
11. Your Rights
Subject to the conditions provided by applicable law, you may have the right to:
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access personal data TECLIS holds about you;
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request correction of inaccurate or incomplete data;
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request deletion of your personal data;
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request restriction of processing;
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object to processing based on legitimate interests;
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object at any time to processing for direct marketing;
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receive certain data in a portable format where the right to data portability applies;
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withdraw consent at any time where processing is based on consent, without affecting processing carried out before withdrawal.
To exercise your rights, contact:
TECLIS may request information reasonably necessary to verify the identity of the person making the request.
TECLIS will respond within the time limits required by applicable law, normally within one month under the GDPR, subject to permitted extensions in complex cases.
You also have the right to lodge a complaint with the competent supervisory authority.
In France, the supervisory authority is the:
Commission Nationale de l’Informatique et des Libertés (CNIL).
12. Security
TECLIS implements appropriate technical and organizational measures designed to protect personal data against:
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unauthorized access;
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unlawful processing;
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accidental loss;
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alteration;
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disclosure;
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destruction.
Access to personal data is limited according to professional responsibilities and operational needs.
No information system can provide an absolute guarantee of security, but TECLIS reviews its practices and takes reasonable measures appropriate to the nature of the information processed.
13. Third-Party Websites
The Website may contain links to third-party websites.
TECLIS is not responsible for the privacy or data protection practices of third-party websites.
Visitors should review the privacy policies applicable to those websites before providing personal data.
14. Changes to This Privacy Policy
TECLIS may update this Privacy Policy to reflect changes in:
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applicable legislation;
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regulatory guidance;
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TECLIS’ activities;
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Website functionality;
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service providers;
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data processing practices.
The current version will always be published on this page with its latest update date.
15. Contact
For questions about this Privacy Policy or the processing of your personal data, please contact:
TECLIS INSTRUMENTS / TECLIS Scientific
22 chemin des Prés Secs
69380 Civrieux-d’Azergues
France
Email: contact@teclis-scientific.com
Telephone: +33 (0)4 74 70 18 51
